Bandar Lampung, 19th April 2010
To:
Mr. Herman Sariadi
Customer Service Manager
Good Electronics
Naga Street, no.6
Bandar Lampung, Lampung
Dear Sir,
I am writing this letter to make complaint regarding the product that I purchased recently. I bought a washing machine with serial number no. 1234.567 and product model no. 9876.432 from one of your outlet in Angkasa Street, no. 9, Bandar Lampung, Lampung.
The product did not work properly. Its water player cannot move and when it operates the machine became very hot quickly. I have lodged a complaint on your customer service center, but there is no respond or action taken till now.
I have been a customer of your outlet for long, but this incident made me disappointed with the service you provide. Therefore, I ask want you to take an action to resolve this problem as early as possible. I attached a copy of the bill and photos of the product.
Thank You
Sincerely,
Fatima Azahra
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